Chi Gwynn, Crantock

The property is in a great location, but sadly let down by a few things. It's situated in a quiet road, within walking distance to the pub and beach, it's very secluded with the back garden backing onto fields and you can just about see the sea from the bedroom windows. But there are a few things that need addressing which you can see from other peoples comments this year. The property for us was clean, apart from the hot tub which we're not sure was emptied before our arrival. We arrived just after 3pm and it was already at 40 degrees so from the previous checkout at 10am that is very quick to get it up to temperature. There were scum marks around two of the headrests which we cleaned ourselves but over the week the whole tub started to look dirty and you could clearly see where I had drawn lines in it. I would query the chemical levels and certainly nobody came back to check it during our stay. The hot tap in the kitchen definitely doesn't work, we could only get cold water out of it and then we noticed a big puddle from the unit in the cupboard underneath the sink so stopped using it and used the kettle instead. And the rubbish bin was completely full when we arrived, we put the bin out as requested but it wasn't collected so we had to leave all our rubbish in a bag in the utility. The owner has responded and addressed comments throughout the year which is good and I think if they give it some love over the winter and make it feel a bit more homely then it could be great. We would consider it again but only once the scores & comments have improved.

Beautiful location just unfortunately, not well kept or cleaned. It had not been cleaned on time for our arrival, could not go back to property until 2030 as it was being cleaned. I ended up washing bedding myself as the beds were covered in hair and pillows had make up on. Carpets had not been hoovered. Hot tub couldnt be used as it was in eco and not heating so we lost 2 days of hot tub use. It is a shame that such a beautiful property is not being used to its potential. We did not even have an apology from the owner just her saying my systems never wrong, well in this case, I believe it very well was. We were very disappointed and will not be returning to this property.

We had a great week, house is in a wonderful location with easy access to the shop, pub, beach and dunes. The house was clean and comfortable with plenty of space for six adults and the dogs. Only niggle is lack of facilities for recycling and no advice about where we could take it this i suspect is to do with the council and not the owner! Would love to book Chi Gwynn again and would recommend

The sheets were stained and the house was not clean

We have just returned from our holiday in Cornwall and had a fantastic time. Chi Gwynn was a great place to stay, both location and facilities were very good. The house was modern and spacious, the bedrooms were all large, the living areas were great for a big group. We were a 6 and very rarely used the front lounge or play room as the kitchen was a great social & eating space. The garden were enclosed and perfect for dogs. And the Jacuzzi was lovely. It is a very short walk to two good traditional pubs, and a shop. The beach at Crantock was close, but we used the car for that. Newquay was a short car ride, or 2 on the bus, and not much in a taxi back In summary the house and location was really good, and we will be returning in the future.

This is a lovely house we were a group of 6 adults and 2 kids and had plenty of space and seating. We did call regarding the grass not being cut and the bed not pushed together however after a quick phone call this was sorted with out any hassle. We did not notice straight away and did not want to call again but other things that let it down was the cleanliness as we found old socks in draws and a dog ball under a chair. Also the hot tub had some scum round it.

Lovely holiday house but unfortunately level of cleanliness was very poor. Lots of black dog hair clumps on floor in kitchenfamily room and on furniture and even in washing machine. Carpets not hoovered and bathroom floors were dirty as were skirting boards throughout. Vase of dead flowers in kitchen. Work surfaces and furniture needed to be cleaned. Windows covered in grime at the back, grass overgrown and no garden furniture as shown in pictures. Hoover not working but replacement provided when requested and we cleaned ourselves. We did not want cleaners in while we were in property and property should have been in a good standard in first place. Very disappointed!

Lovely house but not clean on arrival. Floors had not been moppedcleaned downstairs skirting boards thick with dust cobwebs everywhere particularly in the light shades in the kitchen. Doors and walls covered in marksspills and needing a fresh coat of paint. The hot tub was also scummy so therefore wasn't used.

A wonderful spacious house, equipped with everything you need. Clean and tidy, with beautiful views. Very quiet and loved the fact that the garden was secure so my dogs were safe. Very good location. All in all 5 accommodation, we had a great holiday.

Beautiful house in a perfect location, everything we needed and more for a family holidayspacious, clean, beautifully furnished, great utensils, high end appliances including 2 hairdryers! !, walkable to Crantock village and the gorgeous beach. Great restaurants in the village and stunning coastal walkswe will be back!! Thank you

Lovely house, close to village and beach, the perfect place to stay to enjoy everything the area has to offer.

Superb location. Short walk to a lovely beach. House is spacious and immaculate.