Rydal Lodge, Grasmere 24

Going around the back of the site, it looks messy and untidy, which reflects the low maintenance and standards of the Lodges. It's not a quality holiday Lodge experience as advertised and it feels like the owners are simply sweating the assets. Overall just felt dowdy and worn out. Not to mention the bees!

Fantastic lodge with so many added touches to welcome us. Hot tab was amazing and we liked it so much weve already booked for next year

Lovely well equipped lodge with private hot tub.

This was our 3rd visit. Clean and tidy and had been freshly decorated. Kitchen fully equipped and addition of air fryer was added bonus. Sofas had been replaced, but not very comfy. Bedding was nice and clean. Lovely place to stay located in quiet area. Ideal for pets.

Lovely lodge, but unfortunately for our entire stay we had no water pressure. We reported this to reception, who said that because it was a private booking there was nothing they could do and that they needed to seek the owners permission before attending. As a result, we were unable to shower for the duration of the stay, which is not acceptable, particularly with children. We decided to cut our stay short and leave on the Sunday. When we were leaving, we saw the maintenance team working on the same problem at the lodge next door. They stated that reception should not have advised what they did and sent the team round to rectify the issue. I have stayed with Hoseasons, particularly at White Cross Bay, on several occasions, and this trip was very disappointing and below the expected standard.

Ive stayed here 3 times before and Im sorry to say I wont be returning for a 4th visit. We were there for Christmas week and the lodge is very tired now and not up to standard. One of the sofa legs had been bodge repaired with offcuts of timber, whilst the other leg was literally bent and on its last legs. The main cupboard in the kitchen was full of tins of paint and DIY equipment, and previously this has been a cupboard available to use to store food due its location. The decking is a trip hazard as some of the boards are not flush and the front door was incredibly difficult to lock from inside, which is a priority especially with a toddler in the lodge. The superking bed covers stank of foist, the pillows were old and the mattress on the right hand side had a huge big divet in it which creaked loudly every single time you turned in bed, so a good nights sleep is impossible. One of the wardrobes in the main bedroom was also full of property high chair, old towels and throws, hoover, old ornaments, fragile boxes so again unable to use. This wouldnt be such an issue for a short stay but when there for a week with suitcases full of clothes its really not acceptable. The cleanliness was also substandard, crumbs left in the kitchen from previous guests and food down the cupboard doors and I had to hoover as soon as we got in there as the floors were dirty. There is also no grill pan in the oven. We had an issue with a shower trap coming loose and the whole lodge smelling disgusting, but this was promptly sorted out via Sykesbooking agent within 24hours. The few positives were a well maintained hot tub which was clean and checked daily, and the Christmas decorations which were ready for our arrival on Christmas week.

So very peaceful and relaxing. 1010 we loved the whole experience. Staff at the bar and reception were delightful and even the hot tub guys were great

Property was beautiful and more impressive on arrival than shown in photos. Little touches like the dog biscuits, condiments basket and lights around the hot tub made it a very comforting and relaxing stay. Lodge was very clean on arrival and attention to detail was noted. Very central location to towns and villages. We had a lovely stay and felt very much at home in this beautiful lodge!

This was our second stay this year, beautifully decorated and clean. Situated in quiet area of the park. Jacuzzi is maintained daily and is clean and well maintained. The decking wraps the building which is suitable area for dog to play. Kitchen is modern with all equipment supplied. Bed rooms are spacious with comfortable beds. Does need smart tv as free view has limited channels and unable to link to Netflix. Definitely booking again next year for weekend and longer stay breaks. Very happy with accommodation and site.

It took us 45 minutes to find the lodge. I have downloaded the map which would help find the place for next time visitors. Not very clean at all. Pretzels down the sofa & full of long hair dog fur. Where they have left a basket out for dogs, this corner stunk of dog wee. Bedding duvet should not be offered as it was disgusting. It was lumpy after so many washes. I did take my own so throw it in a wardrobe out the way. Pillows were rotten and stunk of sweaty heads. Wee stains on mattress protector in the main bedroom. I did not sleep at all in this place for the uncleanliness. The whole place needed to be dipped in bleach. Out side the Bristow table and chairs were damaged. One chair was wonky with a rusty leg that could have snapped any moment. I have wasted 830 on this experience AND would like some compensation back!! If you want pictures I have plenty if you want to get in touch.

We had a lovely stay at rydal lodge had everything we needed well equiped ... We had a lovely stay at rydal lodge had everything we needed well equiped kitchen , hot tub was maintained daily would definitely recommend

We really enjoyed our stay and would definitely stay again and recommend to others. However, despite the cabin being super clean it had a bad smell on arrival, luckily it was really warm and we could open all the doors and windows, unfortunately each time we went out and locked up we did return to the smell. It did it appear that the smell was coming from anywhere within the cabin and so we werent sure if it was coming from underneath e.g. under the decking? The location and accommodation itself was fabulous and we wouldnt hesitate to return hopefully the smell would be gone

We were very happy with the location of the lodge, a quiet area that suited us. Beautiful kitchen, and bathrooms, couldnt fault the whole place. Within easy proximity of Windermere, Ambleside and BownessOnWindermere. Have already booked for October. Really enjoyed our first visit to the Lake District.

This is the 4th time we have stayed at Rydal lodge & it gets better every time. Comfy beds brand new hot tub comfy sofas cleanliness dog friendly well stocked kitchen . The lodge is in a great location. It has everything in the kitchen you need to cook with. Lovely outside sitting area. Weather was so good last week we didn't want to leave.

Overall a lovely lodge, very spacious & great hot tub. Good facilities & heating. Ideal location for exploring Windermere. Sofas couldve been a bit more comfy & kitchen needed a bit of a clean when we arrived but would stay here again.

Lovely lodge, quiet and relaxing. Lodge well equipped. Great having treats etc for dogs a nice touch. Thank you

Really nice lodge, very comfortable and clean. Have no complaints, we will definitely be booking here again in the future.

We had a lovely stay at Rydal Lodge and was very pleased to see that the lodge has been refurbished. We found getting into the hot tub a bit difficult and it looked like it was the wrong way round. Other than that everything else was lovely.

First entered the lodge and an awful smell met us at the door we found it was the mop and also the kitchen bin which we had to clean our self as there was all stuff at the bottom rotting away. The fridge and freezer was very dirty, floors not clean, bathrooms not clean, mattress protector all stained yellow when we stripped bedding when leaving. The hot tub was not clean it had leaves and flies in it and never seen one person checking the hot tub all weekend and outside around round the back needs cleaning. No instructions for the cooker or anything which was needed, boiler stopped working F1 error. Second time weve stayed here and would not return again a very disappointing stay.

Another lovely stay at Rydal lodge, this is our 3rd stay. Pleased to say the hot tub has had a refurb, no squealing noise from the jets & a new control panel. Everything in the kitchen provided for a comfortable stay. We had a wasps nest in the roof above the front door, we rang on the morning to notify maintenance & when we came back after a day out they had been out & resolved the problem. Can't wait to stay again.

We had a great stay! The lodge was spotless. With some extrasthe cleaning pack was very handy as was the dog towel and toy. Very comfortable with plenty of facilities. It deserves 5 stars but there were a few repairs needed a few jets dont work on the hot tub and a kitchen cupboard door. But my self, family and dog had a great time. The enclosed walkway around the property was idea for the dog. Would rebook!

The lodge was nice, however the outdoor furniture was soaked when we arrived. The bedroom window in the main bedroom was faulty as in the handle was loose so it couldnt be locked. Otherwise the lodge was lovely and comfortable

We really enjoyed our stay at White Cross Bay in Rydal Lodge. The super king size bed was brilliant and the lodge had everything we needed. The hot tub was big, very private and well maintained during our stay. Some reviews mentioned a loud noise coming from a jet in the hot tub but it wasnt as bad as we were expecting. Giving 4 starts as we feel like the lodge could do with some TLC, the main bedroom window has a broken latch and wouldnt shut properly and a kitchen cupboard door was hanging off. There was also a panel in the hot tub which kept falling off. It would have been nice to have had a larger smart TV in the living room as we only had a few channels. It would have been nice to have had Netflix or the option to plug in a fire stick. That being said, we definitely would return!

The property requires a deep clean, the hoover when used smells awful. The outdoor furniture cushions were wet through when we arrived and had mold and algae on some of them, they couldnt be used, an outside storage box is needed to keep them dry when not in use. The hot tub pump screeches when the pump runs. The second bedroom is really dark due to the Laurel hedge being overgrown, the hedge actually scratches against the lodge when theres a wind interrupting sleep. The outside consumer box cover was on the floor when we arrived, it had been held in place with gaffer tape, I reported this last year when we visited. Its a nice lodge in a quiet location but requires a little tlc.

The lodge itself is lovely, modern decor and generally well maintained however, we had a few issues Hot tub is well used and the plastic parts around the filter were not fixed properly to the tub and kept falling apart and floating around the tub. The 2nd set of jets for the back part of the tub emitted a screaming sound so we didn't use it as it wasn't relaxing with it on. Dishwasher didn't work from the start to the end of the holiday code E15 water supply, maintenance came to fix it but couldn't fix it. We paid for a dishwasher but ended up having to wash up in a plastic bowl in the sink no kitchen sink plug either. Composite decking was very uneven bowed sagging, creating trip hazards in 3 or 4 places, the worst measured at 40mm difference in height between adjacent boards! Everything else was fine but annoying not to have a dishwasher when we paid for it, I probably wouldn't book again if the above items are not fixed

We have had another fantastic stay at Rydal lodge, having stayed there in September last year it was great to be back. Lovely comfortable lodge with comfy sofas & a superking size bed. Hot tub is great after a days walking & private. Pool man comes every day to check it. Would definitely recommend.

1st time we've stayed in a lodge so much better than a caravan in terms of size & comfort, this one was done out to a high spec. The decking area was ideal being fully enclosed and the hot tub area was really private and got the sun in the afternoon but the tub wasn't working perfectly, the maintenance guy said they're waiting for parts from China. On the booking we were asked to call 48 hours before arrival to get the site access code, that was a nightmare, it took 24 hrs of trying to contact Sykes & the site, Sykes did eventually provide it, it would be so much easier if you just sent it automatically

Beautiful lodge everything you need to make your stay lovely the hot tub was amazing at the end of day.

We stopped at this lodge for new year we where impressed with it lovely and spacious furniture comfortable would recommend a better mattress a bit firmer and some puffer pillows for comfort and bit of thicker duvet. Hot tub lovely very big one of the jets kept making a funny sound when u used the jet 2 my son had to go out and turn the jet off when it came on automatically but noisy but other than that brill quiet location I would recommend it and we will return to this lodge in future time

The Lodge looks very modern and very well kept until you get to the property. It would be a lovley lodge and somewhere to go back to every year when visiting the lakes but the cleanliness and upkeep just wasn't up to our usual holiday standards. From the cleanliness of the whole property I have photos to both sets of patio doors not locking this was also noted in a review from another person staying in September it does not feel very safe especially with a child to have doors that do not lock. In regards to both sets of doors we had to get maintenance out 2 nights in a row who then had to force them shut and told us not to not use them for the rest of the stay. To the bedding used that must have been that old the poppers to close it had all broken I have photos the decking outside as noted in other reviews still hasn't been fixed causing a trip hazard. The hot tub was not emptied before we arrived as I have a photo of it with papertissue in still. We had to give the lodge a clean before even starting our holiday which isn't what you expect. Even the shower was not cleaned properly as there was some time of pink product looked like conditioner all in the bottom. If we where staying in a budget friendly property I wouldn't have minded as much but we even had to go out and purchase our own washing up liquid, spongescloths, cleaning products and black bags you expect the price we paid to at least have a couple spare. I do believe the lodge could be a lovley place to stay if you kept on top of the repairs even the kitchen bin was broken. This review sounds like I am just complaining for the sake of it but I stay in lodges 3 times a year and I never have to clean. I would like to send all the photos across for you you see if you can reply to me please. I feel the lodge is in need of a deep clean as the price we paid to stay did not match the property. Thank you

Stayed here for our first family holiday after welcoming our daughter. It was perfect for us as we could go out in the day exploring and chill at the lodge in the evening. It was a lot more spacious than we imagined. The only thing I would suggest would be to provide some washing up liquid as we didn't realise we had to bring our own so had to go buy some. Other than that it was perfect!

Absolutely beautiful stay at Rydal lodge. The lodge was well equipped & had everything we needed. Comfy sofas & lovely super king size bed. Hot tub was great after a day walking. Would definitely book again. One set of the patio doors wouldn't shut properly when we arrived. We rang & reported this. A man came out & tied a bungie cord around handles for the night, he said someone would be back next day but nobody came back. This didn't spoil our holiday in any way but needs fixing.

Lovely lodge, all modern fixtures and fittings. Good space in the rooms, large decking area. King size bed was so comfy, with the added luxury of the ensuite which meant we could all get ready at the same time rather than waiting for the bathroom. Kids loved their room too. Hot tub was checked daily, window cleaner came round whilst we were there too. Only downside, the outdoor cushions were soaked, could have done with being left inside to be put out when the sun came out, and the iron wasnt working. Otherwise perfect location and will definitely be back.

The first thing that was apparent was the unpleasant aroma of dog urine that had obviously penetrated the furniture, rugs & carpets of which the 2 small plug ins did nothing to mask! The kitchen lacked a sieve & grater therefore making a simple pasta meal difficult! The fencing around the decking needs attention, rotting spindles which are loose, as does the metal chairs, one of the legs had rusted through. Despite daily hot tubs checks it might be frugal to drain it and clean the black mould that has accumulated in crevices. Ensuite door gets stuck, quite a panicky feeling when a door doesn't open. The shower in the ensuite also didn't enable you to change the temperature as the handle was loose, Entry code to security gates incorrect! Patio door lock very stiff and temperamental. No toilet brushes.... Unannounced visit from a window cleaner in the rain! Cupboards that left our clothes smelling musty, previous guests rubbish in draws. The list is endless. For a holiday home that has endless rules and regulations may I suggest you get the place in order first before you insist on any of these. I wouldn't return nor would I recommend considering the amount paid for this accommodation.

We loved our stay. We stayed at Rydal lodge in 2017 & we were so impressed so we opted to book again this year. Comfy mattresses, lovely decor, great kitchen amenities & clean. I cannot give negative feedback because we loved our stay, just a few suggestions. Upon arrival the code given for the barrier was incorrect. Wed driven for hours from Loch Ness so the correct code should be given as we had to go into reception to sort this same happened in 2017. The hot tub was amazing, we enjoyed it daily, one corner the jets werent working. There were 3 of us so this didnt matter but worth mentioning for future guests. In the evenings when our son was asleep we watched the tv. A suggestion would be to add a dvd player for guests as there wasnt much on the tv & it would be useful for parents with young children. Thank you Rydal for a wonderful holiday! Wonderful memories made & we hope to return again one day.

A great place to stay, the hot tub was an added bonus that we enjoyed. It is a good place to visit the lake district from. It is a spacious lodge with good amenities. There were a few minor maintenance problems that we reported as we did not want them being billed to us. A broken metal curtain tie that had been left on a table, a toilet seat that was very loose and a broken bin. However, these did not spoil our time at the lodge and we would book again.

This lodge is beautiful, its very homely and modern. The hot tub is amazing and checked daily. The location is fab for lots of activities. I highly recommend this lodge.

Overall the property is satisfactory and I would probably re book. The property needs a parasol on the decking area. There wasnt any storage that we could see for the outdoor furniture cushions, some of the cushions were covered in bird droppings due to no storage. Outdoor electric supply needs fixing, gaffer tape isnt intrinsically safe, the power tripped on our final night and it was the outside supply that tripped. We called the emergency contact number and they gave assistance straight away.

The lodge was lovely, very comfy and clean and a great location. However we booked this lodge for the use of the hot tub but everyday of our stay a maintenance person had to come out and refill it, which we found out on the last day was due to a leak that the owners are aware of and parts have been requested. On the Saturday it was my daughters 16th birthday. The maintenance guy came out in the morning to refill the tub and told us he would be 20mins. In total it was 3hrs before the hot tub was useable again and we ended up contacting sykes to help us to sort it We had to make an unplanned trip out to ensure my daughters birthday wasn't spent sitting around. I would like to speak with the ownerssykes cottages re this as we should have been made aware and compensated for this as it massively impacted our stay.